AFTER YOUR SERVICE
Customer Care
Have a question about an invoice, installed hardware or a completed job? Keep your service date, invoice reference and a short description of the issue ready. Include the product model if available.
For a concern about completed work, explain what happened and what you would like us to review. Photos of the affected lock or door may help, but do not include access codes, passwords or sensitive documents.
Read our Service Policy for estimates, scheduling and warranty information.